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AR

Institutional Capacity Building & Training

Kafaa International for Administrative Consulting and Training in Jordan is a leader in the field of capacity building and professional development. We are committed to providing specialized training programs aimed at enhancing the practical and technical skills and competencies of individuals and institutions. We believe in the importance of investing in human resources as a key element for achieving institutional excellence and sustainable development. Therefore, our training programs are designed according to the highest global standards to ensure quality and effective results.

Kafaa International is proud to be an accredited and licensed center by the Institute of Leadership and Management (ILM) - UK, allowing us to offer accredited training courses compliant with international standards with globally recognized certificates issued from Britain.

ILM Accredited International Training Programs

No. Programme Code Programme Title
1 E0A5-08 Professional Team Leader Specialist (PTS)
2 E0A5-02 Professional Administration-Office-Management- Specialist (PAM)
3 - Professional Monitoring & Evaluation
4 E42J-03 Professional Human Resources Manager (PHRM)
5 E47Q-01 Professional Trainer
6 E42J-04 Talent Management (TME)
7 E47Q-02 Professional Executive Manager (PEM)
8 E0A5-04 Professional Customer Service - Specialist (PCS)
9 E47Q-03 Certified Institutional Assessor

Our Experience in Training & Capacity Building

1. Certified Trainer (TOT) Experiences

# Organization Name Type of Work Provided Country
1 Noor Al Hussein Foundation – Institute for Family Health Specialized Training Course on TOT (ILM Certified Trainer) Jordan
2 Jordan Ahli Bank Specialized Training Course on TOT (ILM Certified Trainer) Jordan
3 Jordanian Ministry of Justice TOT / Certified Trainer Course Jordan
4 Ministry of Planning & International Cooperation Specialized Training Course on TOT (ILM Certified Trainer) Jordan
5 Royal Health Awareness Society Specialized Training Course on TOT (ILM Certified Trainer) Jordan
6 Saudi Electricity Company Specialized Training Course on TOT (ILM Certified Trainer) Saudi Arabia
7 Higher Population Council TOT on Reproductive Health & Family Planning Jordan
8 Ministry of Health – HSS Project (USAID Funded) TOT Course (ILM Certified Trainer) Jordan
9 Aqaba Special Economic Zone Authority (ASEZA) Participation in TOT Course (Certified Trainer) Jordan
10 King Hussein Cancer Center Participation in TOT Course (Certified Trainer) Jordan
11 Al Shafallah Center for Persons with Disabilities Participation in TOT Course in Special Education Qatar
12 Individuals from most Arab countries Participation in Certified Trainer Course Arab (Various)
13 Al Rajhi Group Certified Trainer Course Saudi Arabia
14 Al Khanjar Educational Foundation Certified Trainer Course Iraq
15 Prince Salman Center for Future Leaders Certified Trainer Course Saudi Arabia
16 Saudi Post Corporation Certified Trainer Course Saudi Arabia
17 Khalidiya Association for Social Development TOT Course in Gender Jordan
18 Family Development Charity Association TOT Course in Gender Jordan
19 Conservation of the Holy Quran Society TOT Course Jordan
20 Khalidiya Ladies Association TOT Course in Gender Jordan
21 Talal Abu-Ghazaleh Group Participation in Certified Trainer Course Jordan
22 Ministry of Social Development Participation in TOT Course (Certified Trainer) Jordan
23 Mother of Prince Faisal Autism Center Participation in TOT Course in Special Education Saudi Arabia
24 DVV International 3 Specialized Courses in Trainer Capacity Building Jordan/Regional
25 Rasheed for Integrity and Transparency Training Course in Integrity, Governance & Transparency for Trainers Jordan
26 Royal Health Awareness Society TOT in Community Health Awareness Jordan
27 Noor Al Hussein Foundation TOT Program in Community & Development Work Jordan
28 Remote Training Programs (Online) 25 Training Courses for participants from various Arab countries Arab (Various)

2. Institutional Development & Public Sector

  • Iraqi Ministry of Planning: Institutional Capacity Building (Admin & Finance) for 100 participants.
  • Iraqi Ministry of Water Resources: Institutional Capacity Building (Admin & HR Courses).
  • Iraqi Ministry of Finance: Training courses in Media & PR for 50 participants.
  • Iraqi Ministry of Youth & Sports:
    • Certified Institutional Assessor Course for 50 participants.
    • Accounting Principles in Project Management Course.

3. Youth & Community Empowerment Sector

  • Higher Council for Youth – Jordan: Capacity building for preparing women leaders.
  • Friedrich Naumann Foundation:
    • Youth Training & Employment Project in Hotel & Tourism Sector.
    • Youth Capacity Building Project in Life Skills.
  • All Jordan Youth Commission: Specialized training programs in Rapid Participatory Research.

4. Health & Community Health Sector

  • Ministry of Health – Qatar: Training of Trainers (TOT).
  • Higher Population Council – Jordan:
    • Training 100 specialists on the Reproductive Health Manual.
    • Training 200 supervisors on the Reproductive Health & Family Planning Manual.
  • Health Systems Strengthening (HSS) Project – USAID:
    • Training of Trainers (TOT) courses.
    • Knowledge Management (KM) courses.
    • Study of Training Capabilities to prepare trainers for the Ministry of Health.

5. Women Empowerment & Gender

  • Canadian International Development Agency (CIDA): TOT Program on Gender, and Women Empowerment & Political Participation Project.
  • CARE International: TOT Course for Women Leaders, and "Gender Integration in CSOs" course.
  • Ministry of Social Development – Jordan (Supported by Spanish Agency): Training 150 social supervisors on Gender-Based Violence (GBV).

6. Project Management & M&E

  • Mercy Corps: Project Management Professional (PMP) training, Proposal Writing, M&E training for local associations.
  • Youth for Work – Jordan: Specialized training course in Project Management Professional (PMP).

7. Private Sector & Companies

  • Dallah Global Oil Group – Iraq (HR & Job Description).
  • Pharma Quest for Pharmaceutical Research.
  • Haramco – Jordan.
  • Etihad Bank.
  • Jordan Ahli Bank.
  • Talal Abu-Ghazaleh Group.

8. Civil Society Organizations & NGOs

  • Royal Health Awareness Society: Training of Trainers (TOT).
  • Al Khanjar Educational Foundation – Iraq: Training courses in TOT, Management, and Leadership.
  • Near East Foundation (NEF): Capacity building for CSOs in Zarqa.

General Notes & Methodology

  • Bilingual Training: Courses delivered in Arabic and English.
  • Elite Trainers: Over 150 certified local and international experts.
  • Advanced Methodologies: Active learning, workshops, case studies, simulation.
  • Custom Design: Based on training needs analysis (TNA).
  • M&E: Impact assessment and ROI on human capital.

Success Story: PMP Program for Arab Institute Employees

The Arab Institute for Urban Development held a PMP training program for 40 employees from Jordanian municipalities over six days, led by trainer Eng. Munir Al-Sabbagh.

The program aimed to empower attendees to manage projects professionally and effectively, use best applications, enhance soft skills, and increase employees' ability to use project management tools to achieve strategic goals.

Eng. Jamil Mohammad Al-Amleh, Director of the Arab Institute, stated that this program comes in the context of achieving the Institute's mission to improve and develop human capital efficiency in municipalities to provide better services to citizens.

Other Specialized Training Fields

1. Education Sector Training

  • Saudi Arabia: Teacher training, Educational Leadership Program, Capacity building for 2000 supervisors, Qualifying 500 trainers (TOT).
  • UAE: Educational Leaders Preparation, Developing School Quality Systems for Independent Schools.
  • Qatar: Training teachers on Active Participatory Learning, Assessing Special Education curricula (Al Shafallah Center).
  • Libya: Secretarial and Administrative Documentation courses for Ministry of Education.
  • UNRWA: Active Participatory Learning Program (200 teachers).
  • Iraq: Training 500 participants in Supervision and Strategic Planning, and 800 participants from Ministry of Planning.
  • Jordan: Training 312 educational supervisors on GBV, and capacity building for private schools.

2. Vocational, Technical & Life Skills Training

We offer vocational training programs aimed at empowering vulnerable groups, especially youth and women, including: Future Professions, SMEs, Life Skills, and Productive Trades.

  • Youth Vocational Training Programs (Ministry of Labor).
  • Youth Rehabilitation for Labor Market Project.
  • Future Professions Program (Canada Fund).
  • University to Labor Market Program (Engineers Association).
  • SME Development and Life Skills Programs (UNICEF).
  • Specialized Vocational Training: Sewing, Electricity, Solar Energy, Interior Design, Dental Technicians.

3. Development of Awareness & Training Manuals

Preparation of Trainer Guides, Participant Handbooks, and Awareness Materials.

  • TOT Guide in Reproductive Health (Higher Population Council).
  • Life Skills Manual for Youth (Friedrich Naumann).
  • Gender Manual (CIDA) and Political Participation for Women Manual.
  • Gender-Based Violence Manual (Ministry of Social Development).
  • M&E Manual for development projects (Mercy Corps).
  • SME Path Manual (International Islamic Charity Organization).